Calculating the Total Cost of Ownership for Amazon Connect Total cost of ownership (TCO) is an important factor to consider when deciding whether or not to migrate your contact center to the cloud. However, unlike a move from one on-premises application to another, calculating the TCO for a cloud-based app... (586) 344-3918
Orchestrate the customer journey across every channel simply, using your existing infrastructure.
Automate voice interactions for efficient and personalized customer self-service that customers like to use.
Reduce risk and limit PCI scope by moving payment transactions outside of the data center.
Motivate and empower your contact center workforce to achieve more.
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USANâs solution gives customers the ability to quickly connect Dialogflow Enterprise Edition to existing corporate telephony networks leveraging Google Cloud Platform and Kubernetes Atlanta, GA, [July 24th, 2018] âUSAN, a cloud customer experience technology company, today announced it is introducing a commercial Kubernetes application to all users of the Google... novel-reading